Privacy Policy

1.1 Information You Provide Directly

When you register an account on qq777 or contact us, the following information is collected:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Payment details — such as bKash, Nagad, Rocket, or Upay numbers and bank account information
• Security question answers and password (stored in encrypted form)

1.2 Automatically Collected Information

Certain information is recorded automatically while you use our site. This includes:

• IP address and device identifier
• Browser type and operating system
• Page visit times and sequence
• Session cookies and log data
• Game play history and betting records

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, information may sometimes be verified through trusted third-party sources. This information is used solely for security purposes.

qq777 uses collected information for the following purposes:

• Account management: Registration, login verification, and account security.
• Transaction processing: Completing deposits and withdrawals and maintaining their records.
• Customer support: Providing assistance via live chat or email and resolving complaints.
• Security and fraud prevention: Detecting suspicious activity and keeping accounts secure.
• Service improvement: Analyzing user experience to improve the quality of the site.
• Legal compliance: Meeting applicable laws and regulatory requirements.
• Communications: Sending notices about important policy changes or service updates.

We will not use your information for any purpose not stated in this Policy.

qq777 never sells your personal information to third parties. However, limited information may be disclosed in the following circumstances:

3.1 Service Providers

Necessary information may be shared with selected partner organisations for payment processing, identity verification, and technology services. These organisations may only use the information for the specified purpose and follow data protection standards equivalent to this Policy.

3.2 Legal Obligations

Information may be disclosed as required by court orders, lawful requests from law enforcement agencies, or applicable legal obligations.

3.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance in such cases.

qq777 has put in place several technical and administrative measures to keep your information secure:

• SSL Encryption: All communications on the site are protected with 256-bit SSL encryption.
• Password hashing: Passwords are never stored in plain form — industry-standard hashing algorithms are used.
• Two-factor verification: OTP or other verification methods can be enabled at login.
• Regular security assessments: Server and database security is tested on a regular basis.
• Access controls: Only authorised staff can access the information they need.

However, no data transmission over the internet is 100% secure. You are therefore encouraged to keep your password confidential and to log out after using an unfamiliar device.

qq777 uses cookies and similar technologies on its website. These are mainly of three types:

5.1 Essential Cookies

These cookies are required for the basic functionality of the site. Maintaining login sessions and security verification fall under this category. Disabling them may prevent the site from working properly.

5.2 Functional Cookies

These cookies are used to remember your language preference, theme setting, and information from previous sessions.

5.3 Analytics Cookies

Anonymous analytics data is collected to understand which parts of the site are used most. This data does not identify the user and is used only to improve the site.

Cookies can be managed or deleted through your browser settings, though this may limit the functionality of some services.

qq777 retains your information for as long as it is needed to provide services or as required to meet legal obligations. Generally:

• Information for active accounts is retained while the account remains open.
• After an account is closed, certain information may be kept for a defined period as required by law.
• Transaction records are maintained for the period specified under financial regulations.
• After the retention period, information is securely deleted or anonymised.

As a qq777 user, you have the following rights over your own information:

7.1 Right to Access

You may request to know what information we hold about you. This request can be made through the support team.

7.2 Right to Correction

If any of your information is inaccurate, you may request a correction. This can be done through account settings or the support team.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, where legal obligations exist, some information will be retained for the required period.

7.4 Right to Object to Processing

You may object to the use of your information for marketing or other specific purposes. Upon receiving such a request, we will act as quickly as possible.

The Responsible Gaming Guidelines also contain detailed information on account restrictions and the right to self-exclusion.

qq777 strictly does not provide services to anyone under the age of 21. Age is verified at registration, and additional identification may be requested in cases of doubt. If it comes to our attention that information has been collected from a minor, that account will be closed immediately and the related information will be deleted.

If you believe a minor has registered on this site, please notify our support team.

qq777 is an international platform. In some cases, data may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• Adequate data protection measures are in place in the destination country.
• The contractual safeguards required for data transfers are in place.
• The security standards of this Policy are maintained for international transfers.

This Privacy Policy may be updated from time to time. If changes are made, the updated version will be published on this page with a new date. For significant changes, registered users will be notified in advance by email or site notification. Continued use of the site after an update will be considered acceptance of the new Policy.

To learn about all the terms of our services, visit the About Us page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the qq777 support team. Our team is available 24/7 to assist in Bengali and English.